Covid-19 Update

How Lawn Tiger are responding to Covid-19

In view of the latest Government advice, we want to assure our valued customers of the measures Lawn Tiger will be taking to limit our mutual potential exposure to Coronavirus (Covid-19).

 

In line with Government advice and requirements, we can continue to provide our services to our customers as we work outsidealone, and do not need any contact with our customers to get the job done. . Until further Government updates/requirements are made, we will continue to provide our lawn treatments and will ensure strict adherence to the following:

 

  1. We will be lone working.

  2. On arrival, we won't knock, instead will phone as courtesy, to request garden access gates are opened and you and your family can vacate the lawn areas whilst we are applying the treatment. 

  3. We do not need to come in to the house. We are not able to treat your lawn if access is via your house.

  4. We will observe the recommend physical distance of at least 2 metres, if you are at home

  5. We wont be shaking hands or accepting drinks from customers.

  6. We are able carry on with lawn treatments in your absence.

  7. We will ensure regular sanitising of our van, equipment, phone and other regular used items.

  8. Gloves will be worn when working, changed for each customer visit. 

  9. We won’t be leaving any paperwork/invoices. Instead that will be automatically emailed to you.

  10. We are not accepting cash or cheque payments. Payment details will be provided on our after service email if you pay after each service. Customers who pay by instalments or used our Autopay card payment system do not have to change anything. 

  11. Importantly, we will adhere to the Government advice regarding self isolation in the event one of our team or their family members are required to self isolate.

 

We have used the following Government source to base our current approach on. https://www.gov.uk/coronavirus

If you would like to postpone the next planned visit, please let us know. We will understand and respect your decision.

 

We hope you are reassured by these steps and if you have any specific concerns or questions, please contact us. Thank you in advance for your understanding and support. 

 

Last of all we wish you, your family and friends the very best of health. 


Best regards,

Russell Cobley

Director

Lawn Tiger Ltd

updated 24th May 2020

We are open Monday to Friday 08:30 - 17:00.   Contact Us. 

Call 01293 974358. If you call us outside of those times, please leave a message, and we will get back in touch the next working day

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